Getting Help

Getting Help

To get help with something that isn't in the knowledge base, click on the speech bubble at the bottom wight of any page and then click the tickets tab.

Completing this form will automatically open a support ticket so we can track and answer your questions.

    • Related Articles

    • Knowledge Base Articles

      Create help articles to display on your customer support portal.

    • Your Dashboard

      Your dashboard is the first page you see when you login. At the top there are 4 dials. You can change the view to either the current month or your financial year. Each dial has 2 values, forecast and actual. Revenue The first dial is your revenue. ...

    • Product Categories Overview

      To group your products in to categories go to "Setup > Product Categories". Click on the + Product Category button to add one.

    • Knowledge Base Categories

      You can group your knowledge base articles into categories to help your customers find the information they are looking for. For example you could have categories such as: Frequently Asked Questions Returns Product Information Etc

    • Warehouses Overview

      You can setup multiple warehouses if you store stock in different locations. Set them up on this page. When you are adding products you must select which warehouse you are adding the stock to. To transfer stock between warehouses use the stock ...